Note

Overview

Contents
Summary

Briefings

 Market Overview: Caroline Chappell analyses where the market is going next | Part 2 | Part 3 | Part 4

 Research: Paul Connolly of research firm NelsonHall | Part 2

 Contracts: Technology lawyer John Warchus | Part 2

 Purchasing: Independent consultant and IMC president Judith Wainwright | Part 2 | Part 3

 Strategy Issues: Lorrie Scardino of research firm Gartner | Part 2

 E-Commerce: Dominic Monkhouse of Rackspace | Part 2

 Trends: Judith Jordan of research firm Ovum Holway | Part 2

 Market News: The latest news in the outsourcing and broader IT services market | Part 2

 Supplier Management: Ian Benn, Brass Consulting and Jill Pearcy, Unisys Ltd | Part 2 | Part 3

Supplier Profiles

 Atos Origin

 BT

 BT Openworld

 Capita

 Computacenter

 Fujitsu

 gedas

 ICS

 PinkRoccade

 Siemens

 Star Internet

 Syan

 Vistorm

About IT Services & Solutions (ITSS)

IT services & Solutions (ITSS) is a report, published by PMP (UK) Ltd., which authoritatively addresses a different IT service topic each quarter. It presents specific research findings, with views from leading industry experts and consultants, alongside relevant service provider profiles.

It is a regular publication available both in online and printed copy form. Each subject is updated annually to ensure its continuing relevance and accuracy, as with Conspectus, International Consultants' Guide and Consultants' Advisory, also published by PMP.

The printed version of IT Services & Solutions (right) has a UK readership of 20,000 named individuals with decision-making authority for IT services.

If you believe your company should be profiled in any future IT Services & Solutions reports, please contact Meera Butterworth on +44 (0)1923 285323 or email: meerab@pmp.co.uk

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IT Services and Solutions 2003

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