Note

Overview

Contents
Summary

Briefings

 Market Overview: Caroline Chappell analyses where the market is going next | Part 2 | Part 3 | Part 4

 Research: Paul Connolly of research firm NelsonHall | Part 2

 Contracts: Technology lawyer John Warchus | Part 2

 Purchasing: Independent consultant and IMC president Judith Wainwright | Part 2 | Part 3

 Strategy Issues: Lorrie Scardino of research firm Gartner | Part 2

 E-Commerce: Dominic Monkhouse of Rackspace | Part 2

 Trends: Judith Jordan of research firm Ovum Holway | Part 2

 Market News: The latest news in the outsourcing and broader IT services market | Part 2

 Supplier Management: Ian Benn, Brass Consulting and Jill Pearcy, Unisys Ltd | Part 2 | Part 3

Supplier Profiles

 Atos Origin

 BT

 BT Openworld

 Capita

 Computacenter

 Fujitsu

 gedas

 ICS

 PinkRoccade

 Siemens

 Star Internet

 Syan

 Vistorm

IMC president Judith Wainwright shows how companies can become better buyers of outsourcing services.

Get smart - Part 1 | Part 2| Part 3

Outsourcing is an established part of business life – a key option to consider in almost any strategic business review.

Companies have always contracted out elements of their operations to others: remember the days of data processing bureaux?

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IT Services and Solutions 2003

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