|
The bulk of business process outsourcing is no longer in traditional back-office areas like accounting and human resources, says Paul Connolly of NelsonHall.
BPO takes centre stage - Part 2 | Part 1
In another example, Deutsche Bank saw the potential to create a joint venture with Wall Street Systems for its money market operations. It calculated that the new arrangement would provide the bank with a low-cost solution for money market trade processing (and for other products in future), and would also be able to take on the back-office operations of other financial institutions, to provide a potential source of new revenue.
What these organisations did at the outset was to assess the relative merits of different sourcing arrangements, based on a clear understanding of their current costs and process performance, and the ability of different arrangements to meet their targets for cost reduction and process improvement.
More...
If you are not registered with the site, please register now to read the rest of this page.
If you are registered, please sign in to read the rest of this page.
IT Services and Solutions 2003
|
