|
Ian Benn and Jill Pearcy offer advice on the best ways to negotiate your strategic outsourcing deal.
Give and take - Part 2 | Part 1| Part 3
Phil Morris, a main board director at outsourcing expert Morgan Chambers, describes negotiation as: “The process of getting your original objectives from a deal.” Morris advises companies to negotiate on the issues of service, quality, financial objectives and people. Only when the content of a deal has been agreed should you discuss price.
Morris also recommends a very structured approach. Agreeing large-scale outsourcing contracts can take between six and nine months, so you really need to appoint a dedicated, specialist contract-negotiation team.
More...
If you are not registered with the site, please register now to read the rest of this page.
If you are registered, please sign in to read the rest of this page.
IT Services and Solutions 2003
|
