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Home 2003 Strategic Outsourcing Services (March) Market News: The latest ...

 

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Overview

Contents
Summary

Briefings



 Market Overview: Caroline Chappell analyses where the market is going next | Part 2 | Part 3 | Part 4

 Research: Paul Connolly of research firm NelsonHall | Part 2

 Contracts: Technology lawyer John Warchus | Part 2

 Purchasing: Independent consultant and IMC president Judith Wainwright | Part 2 | Part 3

 Strategy Issues: Lorrie Scardino of research firm Gartner | Part 2

 E-Commerce: Dominic Monkhouse of Rackspace | Part 2

 Trends: Judith Jordan of research firm Ovum Holway | Part 2

 Market News: The latest news in the outsourcing and broader IT services market | Part 2

 Supplier Management: Ian Benn, Brass Consulting and Jill Pearcy, Unisys Ltd | Part 2 | Part 3

Supplier Profiles


 Atos Origin

 BT

 BT Openworld

 Capita

 Computacenter

 Fujitsu

 gedas

 ICS

 PinkRoccade

 Siemens

 Star Internet

 Syan

 Vistorm

Market News - Part 1 | Part 2

IBM profits slump in 2002

Sam Palmisano: a tough environment

Global IT vendor IBM’s net profits fell by more than 50% to $3.6 billion last year, on turnover down 2% at $81.2 billion.

Despite the fall, IBM succeeded in its strategy of building its services business, with its Global Services operation achieving 2002 revenues of $36.4 billion – an increase of 4% on the previous year. This total includes revenues from PwC Consulting, which IBM acquired in October 2002 at a cost of $3.5 billion.

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