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Home 2003 Strategic Outsourcing Services (March) E-Commerce: Dominic ...

 

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Overview

Contents
Summary

Briefings



 Market Overview: Caroline Chappell analyses where the market is going next | Part 2 | Part 3 | Part 4

 Research: Paul Connolly of research firm NelsonHall | Part 2

 Contracts: Technology lawyer John Warchus | Part 2

 Purchasing: Independent consultant and IMC president Judith Wainwright | Part 2 | Part 3

 Strategy Issues: Lorrie Scardino of research firm Gartner | Part 2

 E-Commerce: Dominic Monkhouse of Rackspace | Part 2

 Trends: Judith Jordan of research firm Ovum Holway | Part 2

 Market News: The latest news in the outsourcing and broader IT services market | Part 2

 Supplier Management: Ian Benn, Brass Consulting and Jill Pearcy, Unisys Ltd | Part 2 | Part 3

Supplier Profiles


 Atos Origin

 BT

 BT Openworld

 Capita

 Computacenter

 Fujitsu

 gedas

 ICS

 PinkRoccade

 Siemens

 Star Internet

 Syan

 Vistorm

Dominic Monkhouse of Rackspace looks at the choice of hosting or outsourcing your e-commerce operations.

Host of options - Part 1 | Part 2

Dominic Monkhouse: each model is suited to a particular business type

Whether customers are experiencing overnight success – or simply the annual holiday rush – e-commerce sites and servers need to be built to cope. Today’s websites must offer 99.999% availability, 24x7 monitoring and the ability to scale at the click of a mouse.

Companies need to be able to focus on their core competencies instead of worrying about technical issues, particularly when capacity is stretched to the limit. The question is – how can these requirements best be met? How do you create a real website, one that can be a sustainable business asset, and not merely a glossy brochure?

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