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The use of internet/e-business technologies has entered a new phase in the current downturn. After the boom years, e-businesses are now focusing on cutting their costs. That means reducing their margins and bringing products to market quicker and more cheaply.
This in turn means companies are increasingly looking to use internet technologies to support closer collaboration with their suppliers and customers, as they attempt to squeeze costs out of their supply chain.
Our management briefing articles look at various facets of this. Enrico Camerinelli of META Group suggests that collaborative commerce will only work if companies carry out business value and gap analysis to assess which processes need improving.
Companies also need the right shared communication standard to achieve collaborative commerce – and Stuart Campbell assesses developments in this area.
Elsewhere, Mikael Arnbjerg of IDC looks at how companies can use their website to reach a much broader global customer base.
IT Services and Solutions 2002
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