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Portals are the key to making second-generation websites successful, says Chris Champion.
Getting it right second time around - Part 2 | Part 1
The fourth item is the personalisation of the portal: ie, the ability to deliver, to the user’s own personal pages, only content that that user wants to see.
This may not sound that important, but if the organisation has a vast portal, it is likely that much of it has little to interest particular users specifically. So, personalising the content that is sent to each user – which may include registering on specific email lists or defining what forums they wish to contribute to – may satisfy their individual needs.
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IT Services and Solutions 2002
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