Management Briefings

• Market Overview | Part 2 | Part 3
  Taking the ASP route means learning to manage a service level agreement, rather than a group of IT people. Sarah Underwood provides an overview of what ASP means.

• Market Forecast | Part 2
  ASP market take-off will be slower than forecast, but the concept still offers big advantages, says Matthieu Pelissie du Rausas of strategy consultancy McKinsey.

• Research | Part 2
  Neil Ferguson of PMP Research reports on a pan-European study into the ASP marketplace.

• Supplier Trends | Part 2
  IDC’s Marianne Kolding sees ASPs merging in with other types of IT service suppliers.

• Purchasing Issues | Part 2
  What questions should you ask a prospective ASP supplier? Tim Pickard has the answers.

• Legal Issues | Part 2
  Legal specialist John Warchus identifies the main contractual issues ASP users could run into.

• Market Development | Part 2
  Elena Christopher of Gartner Research identifies the strategy involved as users switch to the idea of buying ‘software as a service’.

• News | Part 2
  All the latest developments in the UK IT services marketplace.

• Case Study
  How public sector IT specialist Northgate is using a mobile technology ASP service.